Frequently Asked Questions

Our process follows five clear stages:

1. Consultation: We discuss your needs, take measurements, and understand your vision.
2. Design: We create detailed plans and, for larger projects, 3D visualizations for your approval.
3. Production: Once approved, we source materials and begin crafting in our workshop.
4. Finishing: We apply stains, lacquers, or other finishes to your specifications.
5. Installation: Our team installs everything on-site, ensuring perfect fit and function.

A standard kitchen takes 4-6 weeks from design approval to installation:

• Design finalization: 1 week
• Material procurement: 1 week
• Production: 2-3 weeks
• Installation: 3-5 days

Larger or more complex kitchens may take 6-8 weeks.

• Wardrobes: 2-3 weeks
• Single doors: 1-2 weeks
• Furniture pieces: 1-3 weeks depending on complexity
• Full room fit-outs: 6-10 weeks

We'll provide a detailed timeline with your quotation.

Absolutely! We regularly collaborate with architects and interior designers. We can work from their specifications or provide technical input to help realize their vision. We offer specification sheets and material samples for professional partners.

Our pricing varies based on size, materials, finishes, and hardware. Starting prices:

• Kitchen Systems: From UGX 8,000,000+
• Wardrobe Systems: From UGX 4,000,000+
• Doors & Frames: From UGX 800,000+
• Furniture: From UGX 1,500,000+
• Hospitality: Custom pricing based on scope

We provide detailed quotations with itemized costs for full transparency.

• Mobile Money (MTN MoMo, Airtel Money)
• Bank transfer
• Cash

We're working on adding card payment options soon.

We typically require:

• 50% deposit to begin production
• 50% balance due upon completion, before installation

For larger projects, we can arrange milestone-based payments (e.g., 40% deposit, 30% at production completion, 30% after installation).

Yes! We offer modular interior packages with volume pricing for property developers. Contact us to discuss your project requirements and we'll provide competitive per-unit pricing for multi-unit developments.

We work with a variety of locally-sourced and imported hardwoods:

• Musambya: Local hardwood with rich grain, excellent for furniture
• Mugavu (Albizia): Durable with distinctive patterns
• Mahogany: Classic choice with warm tones
• Mvule: Premium African hardwood, highly durable
• Pine: Affordable option, great for painted finishes
• Eucalyptus: Sustainable, modern appearance

Visit our Materials page for more details.

• Natural Oil: Enhances wood grain, easy maintenance
• Lacquer: Smooth, durable, various sheen levels
• Stained: Multiple colors from light oak to dark walnut
• Painted: Any color, matte or satin finish

We provide a 2-year warranty on craftsmanship and materials. This covers:

• Manufacturing defects
• Issues arising from normal use
• Joint failures or structural problems

Hardware (hinges, slides, handles) is covered by manufacturer warranties, typically 5-10 years for premium brands.

Yes, we use premium hardware from trusted brands including Blum, Hettich, and Hafele. Quality hardware ensures smooth operation and longevity. We offer various grades to match different budgets while maintaining minimum quality standards.

Yes! Design is included in our process at no extra charge. We start with a site visit to take measurements and understand your needs. For larger projects, we create 3D visualizations so you can see exactly what you'll get before production begins.

Absolutely. All our projects include professional installation by our trained team. We ensure everything fits perfectly, functions smoothly, and meets our quality standards before final handover.

Yes, we deliver and install throughout Uganda. Projects outside Kampala may include additional transport and accommodation costs for our installation team, which will be included in your quotation.

Yes, we welcome workshop visits! It's a great way to:

• See our materials and finished samples
• Discuss your project in detail
• Understand our production process
• Meet the team who'll craft your project

Contact us to schedule a convenient time.